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Protecting what matters most
In this digital age, it’s important to keep your information safe — especially when it comes to personal and financial documents. That’s why we’re committed to providing the utmost security to our clients.
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Security and privacy
Your security is one of our biggest priorities — after all, we’re talking about your family and assets. Using the latest technology allows us to help protect your personal information and financial transactions. And you always have access to our privacy and security information.
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Protect assets against fraud
We’re always monitoring and logging suspicious behavior, and as part of our Fraud Protection Guarantee, you’ll be reimbursed for unauthorized activity in your accounts. We also participate in asset protection programs such as FDIC and SIPC.
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A secure mobile experience
The MyMerrill App allows you to:
- Protect access to your accounts with fingerprint and facial recognition
- Submit documents with your smartphone camera
- Manage your online and mobile security in the Merrill Security Center
- Get mobile and email alerts when there’s a change to your profile or a new enrollment
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Communication with your advisor is confidential and private
In our Secure Messaging Center, emails and shared documents are encrypted so only you and your advisor can read them regardless of data or Wi-Fi connection. Plus, online delivery of your advisor’s recommendations, statements and important notifications prevent identity theft through the mail.
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Safeguard documents in your personal electronic vault
Easily upload your passport, driver’s license, wills, deeds, insurance and financial documents in your personal document vault. You can elect who has access, whether it’s your advisor or a third party.
Get a more detailed look at our commitment to your security
ML DIGITAL CAPABILITIES – Client Security Features
At Merrill Lynch, we know the important role technology plays in your relationship with us. We continually work to deliver the highest quality service experience to help simplify your financial life. Your account security is our number one priority which is why we offer several features that help safeguard your information.
If you desire an added level of authentication security when accessing our site we provide an optional One-Time Authorization Code: that may be sent at log in via text or email. Trusteer Rapport is a free online fraud-prevention software download that protects against malware when logged into MyMerrill and provides warnings when you are accessing a fraudulent site. Extended Validation Certificate displays a green lock or a green bar in your browser, confirming you are accessing a valid website.
In an effort to ensure that you are aware of changes to your account access Alert Notifications are sent whenever important account updates are made. Available alerts include:
- Online Credential Changes,
- Lockouts,
- Feature Enrollments,
- 90 day password reminders, and
- Notification when your User ID is used on an unrecognized device.
Login history is available to show you the date, time, browser, and deviceFor all successful logins. In addition to our standard online and mobile security capabilities certain features like My Financial Picture®, our asset aggregation service, has additional layers of security, such as data encryption.
When using our MyMerrill mobile apps you also have the option of establishing biometric fingerprint log in. To learn more, A Security Client Brochure is available on MyMerrill.com, which provides valuable information about preventing, identifying and resolving security compromises.
Merrill Lynch knows the importance of data security and has invested in enhanced features to help minimize security concerns, and make your financial life easier.
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